Here you can find the answers about everyday use with the Yale Smart Video Doorbell
There are two methods to do this:
One option is event-based recordings where the Yale Smart Video Doorbell automatically records videos when motion is detected. This is done according to the settings within the Yale Home app, you can adjust settings within the Doorbell settings page.
The second option is to start a live-streaming from the Yale Smart Video Doorbell, within the live stream page of the Yale Home app you can select record for video clips and snapshot for images.
For all event-based recordings the videos will be stored in the units built-in flash memory and accessed via the activity feed in the Yale Home app. If you have a Yale subscription plan, then the recordings will be securely stored in the Yale cloud instead of the units local flash memory.
For on-demand video recordings or image snapshots, all media is stored in the mobile phone's storage and can be accessed through the built-in media gallery in the mobile operating system.
Click here to view more information on the Subscription services.
All event footage is displayed in your Yale Home apps Activity feed, scroll to the date and time, select the video and play.
With the Yale Home app you can receive real time notifications when a motion is detected and check the activity feed.
In the Yale Home App, select the Activity Feed menu as shown highlighted in grey in the image below:
Image for illustration purposes only, activity feeds vary depending on camera model and subscription features.
As a guide, the Yale Smart Video Doorbell has approximately 3-4 days of videos storage if set to 720p, 20 clips per day, 10 seconds long.
If the camera is set to record in 1080P the storage limit is approximately 2 days.
Yes, within the Yale Home app go to Settings>Video Settings>Video Streaming Quality. You can select Between medium (720p) and high (1080p)
Sure, in the Yale Home app go to House Settings >Select your Yale Smart Video Doorbell settings>Video Settings>Clip Length. You can adjust between 10 - 60 seconds using the slider.
You can customise the motion detection in the Yale Home app under House Settings >Select your Yale Smart Video Doorbell settings>Motion Detection Settings . You can adjust to only detect Humans and also adjust motion detection sensitivity. You can also adjust the Motion Detection Re trigger time under Advanced Setting >Motion Re-Trigger Time and adjust to increase the time from off to 60 seconds . This will reduce the number of alerts in concession.
If you have added the Yale Smart Video Doorbell to your favourites screen you can view the live footage instantly from here.
Alternatively, you can access the live view by selecting the camera feed you want to view from the camera list page.
Certainly, you are in full control, in the Yale Home app go to House settings >Select the Yale Video Doorbell settings>Motion Detection Settings> Privacy Zone>create Privacy Zone. Select the areas you want to block and then save.
Under settings for the Yale Smart Video Doorbell you will have the option to use Detection Zones. This means that you can select areas in which you will not get motion detection alerts from, all other areas are your Detection Zones that will be active for motion alerts.
Under settings for each Yale Smart Video Doorbell, you will have the option to use Privacy Zones. This means that you can select areas in which you will not be able to view or record, they will be black areas. This is used when you want to avoid recording areas that are outside of your property area.
Under settings for your Yale Smart Video Doorbell in the Yale Home app you will find the option Utilities > Remove Device, selecting Remove device removes the device from your Yale Home account and resets the unit back to factory setting so a new user can set it up.
These are the night vision LEDS, you can turn these off in the Yale Home app Settings> Video settings> Night vision. Please note the clarity of images at night will be affected so the area will need to be well lit.
This is the status LED and illuminates when motion is detected, this allows your visitors to see the doorbell button at night.
The battery level is displayed in the Settings section of the Yale Home app under Device Information, this is displayed as a percentage.
In the Yale Home app access the guest list menu by selecting the icon highlighted grey below
Select App Access
Choose an invite option
Select which camera you would like to share access with
Existing Yale Home app users will receive a notification, and see your House appear in their app home screen.
New Yale Home app users will receive an invite to download the Yale Home app and create a Yale Home Account.
The shared user will be granted owner privileges to your Yale Smart Video Doorbell.
There is no limit to the number of users that you can share access to your Yale Smart Video Doorbell with.
When the Yale Smart Video Doorbell is pressed your mobile phone will notify you via an incoming call. Answer the call to see and hear your visitors, you can communicate to the visitors directly.
You can also select your Yale Smart Video Doorbell from the Yale Home App favourites or camera list page. This will then open the live stream as illustrated below, from here you select the speaker icon to hear or mute audio. Select the microphone icon to mute or unmute the microphone.
*Spotlight feature available on Yale Smart Video Doorbell and Yale Smart Outdoor Camera
There are two different modes to choose from, small or large thumbnails, you can toggle between each setting by pressing the icon highlighted in the yellow boxes below.
All users with shared permission will recieve a notification, all users can answer, listen and talk.
However, the users that has answered the notification will not be able to hear and talk to other users with access through the Yale Home app, they may only communicate to the person who pressed the Yale Smart Video Doorbell button.
If nobody answers the call, it will time out and close after 30 seconds.
You can get a more visual aspect of help related to our products from our download center and in our library for support videos.