In the Yale Home app, go to the settings menu (accessed by pressing the small gear icon) for each Yale Smart camera, scroll down to installation guides to view the in-app videos and images that show you to mount your cameras.
Alternativy, Click here to view the video on how to setup your Yale Smart Video Doorbell.
Yale Home is the application to use on your mobile phone. The app is available on Apple AppStore or Google Play.
Download the Yale App from the App Store or Google Play depending on your device.
Once you have downloaded the Yale Home app you will need to click on create an account, or sign in if your already have an account.
Yes, the camera only works when connected to a 2.4 GHz Wi-Fi network.
It is not compatible with 5Ghz Wi-Fi networks.
All event footage is displayed in your Yale Home apps Activity feed, scroll to the date and time, select the video and play.
As a guide, the Yale Smart Indoor Camera has approximately 3-4 days of videos storage if set to 720p, 20 clips per day, 10 seconds long. If the camera is set to record in 1080P the storage limit is approximately 2 days.
The battery level is displayed in the Settings section of the Yale Home app under device information, this is displayed as a percentage.
You can do this from within the settings menu in the Yale Home app or you can do this via the camera itself.
If you have your camera pointing at a very busy area, then this can affect the battery life. To improve this you can change the settings for Motion Sensitivity or choose only to detect objects and not all motion. There is also an option to try and point the camera to only view the wanted area and try to avoid streets in the background. The outside temperature is also something that affects battery life.......
You can reset your password in the app by choosing the Forgot Password function on the login screen.
or alternatively via the online account management portal link here
Yes, night vision is up to a range of 6 meters.
Unfortunately we do not support mechanical chimes with the Yale Smart Video Doorbell. If you have an existing mechanical chime in your home you either need to remove it or install the fuse that comes in the kit to bypass the chime.
Inside the box there is a Security Pin that you need to use. On the bottom part of the Smart Video Doorbell you will find a small hole, insert the pin there and it will release the doorbell from the wall.