Yale Connect Wi-Fi Bridge in kitchen.Yale Connect Wi-Fi Bridge in kitchen.

Support for Yale Connect Wi-Fi Bridge

Getting Started

  • Setting Up Yale Connect Wi-Fi Bridge

    Yale Connect Wi-Fi Bridge serves as a Wi-Fi bridge between our Servers and your Smart Lock so you can lock and unlock your Smart Lock remotely, right from your phone. With Yale Connect Wi-Fi Bridge, you can instantly let visitors into your home when you're not there.

  • Support for Getting Started

Everyday Use

  • How to Improve Wi-Fi and Bluetooth Signals for Yale Connect Wi-Fi Bridge

    Yale Connect Wi-Fi Bridge works with your Yale Smart Lock so that you can operate the lock when you are away from home. Your Yale Connect Wi-Fi Bridge acts as a “bridge” between the Bluetooth connection of your Yale Smart Lock, and the Wi-Fi connection of your wireless router.

  • Support for Everyday Use

Troubleshooting

  • Troubleshooting the LED Indicator on Yale Connect Wi-Fi Bridge

    Yale Connect Wi-Fi Bridge displays its current status through an LED indicator light on the front of the device. This page will help you determine the status displayed by the LED indicator and provide troubleshooting steps that can be taken to improve functionality.

  • Yale Connect Wi-Fi Bridge troubleshooting - iOS 14.2

    Apple have made a change to the way Wi-Fi Accessories are setup in the 14.2 release of iOS. Because of this the way Connect Wi-Fi Bridges are setup on iOS has also changes.

  • Setting Up Yale Connect Wi-Fi Bridge

    Yale Connect Wi-Fi Bridge serves as a Wi-Fi bridge between our Servers and your Smart Lock so you can lock and unlock your Smart Lock remotely, right from your phone. With Yale Connect Wi-Fi Bridge, you can instantly let visitors into your home when you're not there.

  • How to Improve Wi-Fi and Bluetooth Signals for Yale Connect Wi-Fi Bridge

    This question has its own page. Click below to read the full answer.

  • Support for Troubleshooting

FAQ

  • What is Yale Connect Wi-Fi Bridge?

    Yale Connect Wi-Fi Bridge is an accessory that seamlessly combines with a Yale Access enabled Smart Lock to offer an intelligent, secure way to lock or unlock your door when you're away from home.

  • Can I add a Connect Bridge to a Lock after the lock is already set up?

    Yes. Yale Connect Wi-Fi Bridge requires an active compatible Yale Smart Lock  for initial setup. If you have been accessing your Yale Smart Lock via Bluetooth only and would like to access it from a remote location, you will need to add a Yale Wi-Fi Connect bridge.

  • How many Yale Smart Locks can one Yale Connect Wi-Fi Bridge device control?

    To optimise Yale Connect Wi-Fi Bridge's always-on connection, one Yale Connect is currently needed for each Yale Smart Lock.

  • Do I need to own a Yale Smart Lock to enjoy Yale Connect Wi-Fi Bridge?

    Yes. Yale Connect Wi-Fi Bridge was designed to work with Yale Access enabled Smart Locks .

  • See all FAQ

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