The Yale Access App offers 2 access levels: Owner and Guest. Guest is the default access level for anyone invited to your Smart Lock, but you can update a person's access level when you invite them to your lock or at any time thereafter.
PLEASE NOTE: Guests need to create an account and download the Yale Home App.
Select either iOS or Android (depending on your device) for steps to change Access Levels.
iOS
Changing a Guest to an Owner
- Open the Yale Home App and within the house where your lock is, select the Guest list Icon from the lower right in the menu
- Select the Guest you want to edit
- Select Owner to change the Access Level from Guest to Owner
- A blue tick will display beside your selection
- Select the back arrow to confirm changes
Your Guest is now an Owner, and will display as an Owner in your Guest List
You can change a user's access level back to Guest at any time by completing these steps again and selecting Guest from the Access Level options.
Lock Owners
Users with Owner Access can:
- Lock and unlock door via Yale Home App
- Use Auto-Unlock
- Invite/remove guests and owners
- Control all lock settings
- View activity feed
- View guest list
- Operate the lock remotely via Yale Connect Wi-Fi Bridge
Guests
Users with Guest Access can:
- Lock and unlock door via Yale Home app
- Not use Auto-Unlock
- Not invite/remove guests and owners
- Not control all lock settings
- Not view activity feed
- Not view guest list
PLEASE NOTE: Guests can not operate the lock remotely