How to install a Yale Smart Module
Follow these steps to install the Yale Access Module in a compatible Yale Smart Lock.
Support for Yale Access Module
Getting Started
Yale Access Module - Keyless Connected
This article will help guide you through the steps to install the Yale Access Module into your Yale Keyless Connected Lock.
Yale Access Module - Conexis
This article will help guide you through the steps to install the Yale Access Module into your Yale Conexis Lock.
Yale Access Module - Yale Doorman
This article will help guide you through the steps to install the Yale Access Module into your Yale Doorman.
Support for Getting Started
Everyday Use
How to Create Door Ajar Notifications
Door Ajar notifications alert you when your door has been left open for a certain amount of time. In order to set up Door Ajar notifications, you’ll need a Yale Smart Lock with DoorSense™ installed with a Yale Connect Wi-Fi Bridge. Select either iOS or Android below (depending on your device) for instructions on setting up Door Ajar notifications.
How to Use Auto-Unlock for Android
Auto-Unlock is a feature that automatically unlocks your door when you arrive home, without having to reach for your phone or your keys. If you're an Android user, this article has more information about the Auto-Unlock feature.
How to Use Auto-Unlock for iOS
Auto-Unlock is a feature that automatically unlocks your door when you arrive home, without having to reach for your phone or your keys. If you're an iOS user, this article has more information about the Auto-Unlock feature.
How to Invite Guests to Your Smart Lock
Send virtual keys to family, friends, and services listed in your contacts. Simply send each guest an invitation to download the app, or give them unique entry code access.
Support for Everyday Use
Troubleshooting
False Battery Alerts
There is no way to check the battery level for your Yale devices in the Yale Access App, but you will be notified when the batteries need to be replaced.
Trouble Connecting to Lock
If you are having trouble connecting to your lock using the Yale Access App, the following troubleshooting may help.
Support for Troubleshooting
FAQ
How Do I Access My Yale Lock Remotely
The Yale Access App will seamlessly connect over the best method available, choosing between Bluetooth and Wi-Fi automatically. Simply open the app and navigate to your lock screen and the Yale Access App will do the rest for you.
The icon in the upper right of the lock screen indicates how you are currently connected to your lock.
Updating Lock Firmware
Go to the page for Updating Lock Firmware and read about frequently asked questions.
What are the Different Types of Guest Access?
Yale offers 2 access levels: Owner and Guest. A lock Owner has full access to the lock and Guests have limited access (outlined under Access Levels). Only lock Owners can invite Guests to a lock. When inviting Guests, you can customize their access level and choose to be notified when they operate your lock.
How Does Auto-Unlock Work?
Auto-Unlock is one of the most popular and unique features for Smart Lock users. Having your door automatically unlock without having to reach for your phone or your keys as you approach your home is a magical experience. Like any simple and smart technology, there is a lot happening behind the scenes to make Auto-Unlock work just right.
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