Getting Started with Smart WiFi Gen 2 | Support

Here you can find the answers how to Getting Started with Yale Smart WiFi Gen 2.

Five most common questions about Getting Started with Smart WiFi Gen 2

How do I connect my CCTV system to my TV?
Via either the HDMI/VGA Ports on the back of the DVR.
How do I set the date and time on Smart WiFi and Smart Wired?
Go to the main menu, left click on ‘System’, then click on the date and time tab
How far can I have my WiFi cameras from my router?
This distance will vary depending on your house, broadband WIFI signal reach and router. We, therefore, recommend testing the connection during installation before fixing the camera in place. If the signal is poor or keeps dropping out, you can resolve this by relocating your camera, upgrading your broadband and/or router, or using a WIFI signal booster.
Can I setup e-mail alerts for the Smart WiFi and Smart Wired?
Go to the main menu, select network, and then the email tab.
Tick enable box, set the receiver mail and the subject.
Test the email notification by clicking on the Test button, Save settings.
Check your email inbox to make sure you received the test email.
I skipped the QR code to download the app in set-up, can I go back to it?
Yes, Go to “Network” menu option in the main menu setting then select the P2P menu option. The QR Code will be displayed, scan SN Device QR code with your View App.

Via either the HDMI/VGA Ports on the back of the DVR.
Yes, you can get email alerts.
Go to the main menu, select network, and then the email tab.
Tick enable box, set the receiver mail and the subject.
Test the email notification by clicking on the Test button, Save settings.
Check your email inbox to make sure you received the test email.
Yes, Go to “Network” menu option in the main menu setting then select the P2P menu option. The QR Code will be displayed, scan SN Device QR code with your View App.
Go to the main menu, left click on ‘System’, then click on the date and time tab.
Smart Living ‘Yale View’.
This distance will vary depending on your house, broadband WIFI signal reach and router. We, therefore, recommend testing the connection during installation before fixing the camera in place. If the signal is poor or keeps dropping out, you can resolve this by relocating your camera, upgrading your broadband and/or router, or using a WIFI signal booster.

You can get a more visual help related to our products at our download center and in our library for support videos.

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