Here are the answers to frequently asked questions about Yale Smart WiFi Gen 2. If you do not find the answers you are looking for, you can also try our troubleshooting help.
Yale WIFI cameras do not require a wire to connect them to the DVR, these cameras do however need to be plugged into a power source (these are not battery powered). Only for the first setup, you need to connect the cameras to the router using the ethernet cable.
You can read the full answer below in the compiled list of FAQ.
No, you have to connect this directly to the router using an Ethernet cable. However, you can use wifi extenders with an embedded Ethernet port to get an access point closer to your DVR.
The system is designed to support up to 2 Wi-Fi cameras.
The Yale View App can be linked to the Yale Home App for quick access to your camera feed when an alarm event happens. When you download and create an account on Yale View App, a link button will be automatically be created in your Yale Home App.
No, the Smart WiFi and Smart Wired CCTV do not currently support this feature.
You can get a more visual help related to our products at our download center and in our library for support videos.
