Here are the answers to frequently asked questions about Yale Smart Home CCTV Kit. If you do not find the answers you are looking for, you can also try our troubleshooting help.
Yale WIFI cameras do not require a wire to connect it to the DVR, these cameras do however need to be plugged into a power source (these are not battery powered). Only for the first setup, you need to connect the cameras to the router using the ethernet cable. Once the setup is completed you can use the cameras with the wifi connection.
No, you have to connect this directly to the router using an Ethernet cable. However, you can use wifi extenders with an embedded Ethernet port to get an access point closer to your DVR.
This depends on what CCTV system you have.
No, although the DVR does supports audio input, to allow the addition of microphones.
Left Click – Selects the item covered by the mouse pointer
Right Click – Back or escape function allows you to go back to the previous menu or screen
Scroll Wheel – This allows you to flick through the cameras on full screen.
Left-Clicking inside text box on the DVR screens will enable the keyboard to write.
No, you have to connect this directly to the router using an Ethernet cable. However, you can use wifi extenders with an embedded Ethernet port to get an access point closer to your DVR.
Yes, all Yale cameras have infrared night vision.
No, the Smart WiFi and Smart Wired CCTV do not currently support this feature.
This feature is not available.
This depends on what CCTV system you have.
No, although the DVR does supports audio input, to allow the addition of microphones.
In main menu > system > setting > event > motion detect > ‘set’ > move mouse to top of screen to reveal the option…
Select ‘red’ for region 1, multiple regions can be set – yellow, blue, green, with different sensitivity /threshold settings as required.
You can have 30 metres of Yale BNC cable, or up to 100 metres of continuous shielded cable.
The system is designed to support up to 2 wifi cameras.
You can get a more visual help related to our products at our download center and in our library for support videos.
The yalehome.com/us site has migrated to shopyalehome.com for U.S. and Canada customers and partners. Do you want to stay on this page or go to the U.S./Canada site instead?
Go to the U.S./Canada siteStay on this page