How do I install my Value Safe?
Please refer to the installation manual included with your product.
Support for Yale Value Safes
Getting Started
Support for Getting Started
Troubleshooting
What happens if I lock my keys in the safe or lose my keys?
Replacement keys can be ordered here. Please write in the number of your key e.g. for the model Y-MS, the key number can be found by removing the key cover plate and the code is either six digits, begins with a ‘J’ or a ‘G’.
Where can I find the code to get new keys ordered?
The code may be found in several locations: For the model Y-MS, the key number can be found by removing the key cover plate and the code is either six digits or has the prefix ‘J’ or a ‘G’. For the ‘Y-SV’ model of safe, there will be a three or four digit code, stamped on to the cylinder (hidden under the yellow Yale cover plate).
Support for Troubleshooting
FAQ
What if I forget my passcode?
The safe can be opened with the keys supplied, once opened the code can be re-set.
What happens if I lock my keys in the safe or lose my keys?
Replacement keys can be ordered here. Please write in the number of your key e.g. for the model Y-MS, the key number can be found by removing the key cover plate and the code is either six digits, begins with a ‘J’ or a ‘G’.Where can I find the code to get new keys ordered?
The code may be found in several locations: For the model Y-MS, the key number can be found by removing the key cover plate and the code is either six digits or has the prefix ‘J’ or a ‘G’. For the ‘Y-SV’ model of safe, there will be a three or four digit code, stamped on to the cylinder (hidden under the yellow Yale cover plate).
How will I know my value safe batteries need changing?
Value safes - When entering a code, the red light will flash indicating that the batteries are low.
Guest safes – When entering a code, ‘Lo- bAT’ will display on the screen.
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