Product support
Yale locks have been specially designed for ease of installation so that the average do-it-yourselfer can approach lock installation with ease.
We allow DIY installation for Smart Latch Locks as this is just a plug and play model that even an average home buddy can change on his/her own. Just make sure to request for a post-installation check up for FREE as this will ensure that your DIY installation is correct.
For other Smart Lock Models, we strongly suggest to request for an authorized Yale technical personnel for a minimal fee to ensure proper installation.