Yale Connect Wi-Fi Bridge in kitchen.Yale Connect Wi-Fi Bridge in kitchen.

Support for Yale Connect Wi-Fi Bridge

Here you will find the support articles for:

  • Yale Connect Wi-Fi Bridge
  • Yale ConnectX Wi-Fi Bridge

Getting Started

  • Setting Up Yale Connect Wi-Fi Bridge

    Yale Connect Wi-Fi Bridge serves as a Wi-Fi bridge between our Servers and your Smart Lock so you can lock and unlock it remotely, right from your phone. With Yale Connect Wi-Fi Bridges, you can instantly let visitors into your home when you're not there.

  • Support for Getting Started

Everyday Use

  • How to Improve Wi-Fi and Bluetooth Signals for Yale Connect Wi-Fi Bridge

    Yale Connect Wi-Fi Bridge works with your Yale Smart Lock so that you can operate the lock when you are away from home. Your Yale Connect Wi-Fi Bridge acts as a “bridge” between the Bluetooth connection of your Yale Smart Lock, and the Wi-Fi connection of your wireless router.

  • Can I add a Yale Wi-Fi Bridge to a Lock after the lock is already set up?

    Yes. Yale Wi-Fi Bridges require an active compatible Yale Smart Lock for initial setup. If you have been accessing your Yale Smart Lock via Bluetooth only and would like to access it from a remote location, you will need to add a Yale Wi-Fi bridge.

  • Support for Everyday Use

Troubleshooting

  • Troubleshooting the LED Indicator on Yale Wi-Fi Bridges

    Yale Wi-Fi Bridges display their current status through an LED indicator light on the front of the device. This page will help you determine the status displayed by the LED indicator and provide troubleshooting steps that can be taken to improve functionality.

  • Yale Wi-Fi Bridges troubleshooting - iOS 14.2

    Apple have made a change to the way Wi-Fi Accessories are setup in the 14.2 release of iOS. Because of this the way Yale Wi-Fi Bridges are setup on iOS has also changes.

  • How to Improve Wi-Fi and Bluetooth Signals for Yale Connect Wi-Fi Bridge

    This question has its own page. Click below to read the full answer.

  • Support for Troubleshooting