Can I wall or floor-mount this safe?
You can either wall or floor-mount this safe, and four bolts are provided for your use.
Support for Yale Certified Safes
Getting Started
How do I set the PIN code on my Certified Safe?
To set the code successfully, press the ‘ENTER’ key and ‘3’ simultaneously. It is easiest to first press and hold down the ‘ENTER’ button then press ‘3’ with your other hand.
The ’SET CODE’ message will appear on the LCD screen, and you can go ahead and set the code in the normal manner.
Support for Getting Started
Everyday Use
Can I make duplicates of my key having the original?
Certified safes come with a double bitted key that can be duplicated at a key duplication centre or specialised hardware store using the original as a template.
Support for Everyday Use
Troubleshooting
I cannot lock my safe
Please remember that if you have opened the safe with the key, you also have to lock it with the key, from then on using the code as usual. If the safe has been opened by the electronic (code) method, that to lock the safe door, you need to press the ‘ENTER’ and ‘key’ to electronically secure the safe.
I have forgotten my PIN code
If you have forgotten your code, use the manual override key to open the safe and re-set the code, by pressing the ‘enter’ and ‘key’ buttons on the safe.
What happens if I lock my keys in the safe or lose my keys?
Unfortunately, it is not possible to create a duplicate without having the key physically available.
We therefore recommend that you DO NOT keep your key inside the safe itself.
The safe is not accepting my new code, what can I do?
Please make sure you are completing the set code procedure until it displays ‘good’, remembering that if you have opened the safe with the key you also have to lock it with the key, from then on using the code as usual.
Support for Troubleshooting
FAQ
Can I make duplicates of my key having the original?
Certified safes come with a double bitted key that can be duplicated at a key duplication centre or specialised hardware store using the original as a template.
I can’t set my code; I simply get the ‘ERROR’ message on the screen. Why is this?
To set the code successfully, press the ‘ENTER’ key and ‘3’ simultaneously. It is easiest to first press and hold down the ‘ENTER’ button then press ‘3’ with your other hand. The ’SET CODE’ message will appear on the LCD screen, and you can go ahead and set the code in the normal manner.
I have forgotten my PIN code
If you have forgotten your code, use the manual override key to open the safe and re-set the code, by pressing the ‘enter’ and ‘key’ buttons on the safe.
How do I turn the sound on/off?
You need to press and hold ‘ENTER’ whilst simultaneously pressing ‘2’ to change this setting.
See all FAQ