Yale View AppYale View App

Support for the Yale View App

Getting Started

  • What operating systems is the Yale View app compatible with? 

    The Yale View app is compatible with iOS and Android mobile operating systems.

    The app is available on the Apple App Store or Google Play.

    Download from App Store

    Download from Google Play

  • What Cameras are compatible with the Yale View App?

    • Yale Indoor Wi-Fi  Camera – Full HD
    • Yale Indoor Wi-Fi  Camera – Pan & Tilt
    • Yale Front Door Wi-Fi  Camera – Light & Siren
    • Yale Outdoor Pro Wi-Fi  Camera – 4MP
    • Yale  4 or 2 Caemra CCTV Kit
    • Yale Smart Motion 4 or 2 Camera CCTV Kit
    • Yale Floodlight Camera 
  • Support for Getting Started

Everyday Use

  • How do I create camera groups?

    In the Yale View app select the camera group icon from the device page.

    This will open all current existing camera groups, select add group.

    Give the new group a name ( For example Garage), you can now add and remove cameras from the group using the plus and minus icons. Press the tick icon to save the group. 

  • How to play back recorded footage?

    In the Yale View app, select View History Record from the camera live feed page.

    You will then be taken to the History Record menu, this dashboard is explained below. 

  • How do I change my Yale View profile settings?

    To find your Yale View profile settings, select the me icon in the Yale View dashboard.

    Tap on the profile picture and name, this will open your account info page.

    From here you can:

    • Add/Remove a profile image
    • Add/Remove a nickname.
    • Change your profile region. 
    • Change the email address linked to your Yale View account. 
  • How do I reset my Yale View Account Password?

    If you are logged into the Yale View app, remember your current password and want to change your password.

    Go to settings, account and security, change password, enter your current password followed by your new password. 

  • Support for Everyday Use

It looks like you’re browsing from the U.S. or Canada

The yalehome.com/us site has migrated to shopyalehome.com for U.S. and Canada customers and partners. Do you want to stay on this page or go to the U.S./Canada site instead?

Go to the U.S./Canada siteStay on this page