What is covered in my monthly Alarm Plan subscription?

  • Cellular backup - Ensures fast, stable and uninterrupted alarm service, even if your Wi-Fi goes down (when cellular signal is available).
  • Cellular Backup

    Cellular backup ensures your alarm system remains operational even if your Wi-Fi connection fails (provided cellular signal is available). This ensures your security system will continue to protect your home without interruption, giving you peace of mind.

Download the Yale Home App

Take control of your Yale Smart Security Ecosystem with the Yale Home app, a user-friendly interface that brings convenience and security to your fingertips. By subscribing to the Yale Home app Subscription Service, you can unlock exclusive advanced features designed to provide you with enhanced peace of mind.

FAQs

  • Our Smart Alarm Hub is designed to provide you with uninterrupted service even during power outages, thanks to its backup batteries. Moreover, in case of an internet disruption, with the Secure subscription plan, the hub seamlessly switches to its built-in 4G connection to keep you connected.

    Please note that our Smart Indoor and Outdoor Cameras, as well as the Smart Video Doorbell, do not have backup internet capabilities. Consequently, they won't be able to maintain their connection to the outside world in such situations.

  • As you install more smart security devices, you can add them to your Yale Home app Subscription Service. This plan only covers one product - if you add additional alarm systems or cameras, you may wish to upgrade to the Secure Plan, to cover these additional devices. 

Not sure the Alarm Plan is for you?

Check out our other Subscription packages