How to Set Smart Opener Access Levels

The Yale Access App offers 2 access levels: Owner and Guest. Guest is the default access level for anyone invited to your Smart Lock, but you can update a person's access level when you invite them to your lock or at any time thereafter.

PLEASE NOTE: Guests need to create an account and download the Yale Access App.

Select either iOS or Android (depending on your device) for steps to change Access Levels.

  • iOS

    Changing a Guest to an Owner
    1. Open the Yale Access App and within the house where your Smart Opener is, select the Guest list Icon from the lower right in the menu
    2. Select the Guest you want to edit
    3. Select Owner to change the Access Level from Guest to Owner
    4. A blue tick will display beside your selection
    5. Select the back arrow to confirm changes

    Your Guest is now an Owner, and will display as an Owner in your Guest List

    You can change a user's access level back to Guest at any time by completing these steps again and selecting Guest from the Access Level options.

    Owner  Level Access

    Users with Owner Access can:

    • Open and Close the Garage or Gate via Yale Access App
    • Use Auto-Open
    • Invite/remove guests and owners
    • Control all Smart Opener settings
    • View activity feed
    • View guest list
    • Operate the Smart Lock remotely
    Guests Level Access 

    Users with Guest Access can:

    • Open and Close the Garage or Gate via Yale Access App
    • Not use Auto-Open
    • Not invite/remove guests and owners
    • Not control all Smart Opener settings
    • Not view activity feed
    • Not view guest list 

    PLEASE NOTE: Guests can not  operate the Smart Opener remotely

  • Android

    Changing a Guest to an Owner
    1. Open the Yale Access App and within the house where your lock is, select the Guest list Icon from the lower right in the menu
    2. Select the Guest you want to edit
    3. Change the Access Level from Guest to Owner
    4. Select the "Save Changes" option at the bottom of the screen to save your changes

    Your Guest is now an Owner, and will display as an Owner in your Guest List

    You can change a user's access level back to Guest at any time by completing these steps again and selecting Guest from the Access Level options.

    Owner  Level Access

    Users with Owner Access can:

    • Open and Close the Garage or Gate via Yale Access App
    • Use Auto-Open
    • Invite/remove guests and owners
    • Control all Smart Opener settings
    • View activity feed
    • View guest list
    • Operate the Smart Lock remotely
    Guests Level Access 

    Users with Guest Access can:

    • Open and Close the Garage or Gate via Yale Access App
    • Not use Auto-Open
    • Not invite/remove guests and owners
    • Not control all Smart Opener settings
    • Not view activity feed
    • Not view guest list 

    PLEASE NOTE: Guests can not  operate the Smart Opener remotely

Need more help?

It looks like you’re browsing from the U.S. or Canada

The yalehome.com/us site has migrated to shopyalehome.com for U.S. and Canada customers and partners. Do you want to stay on this page or go to the U.S./Canada site instead?

Go to the U.S./Canada siteStay on this page