Travel Locks Support

All the content you will need to help you get started, every day use, trouble shooting and read all the frequently asked questions from customers like yourself.

  • TSA is the Transportation Security Administration of the USA. TSA-recognized locks incorporate a security system from Travel Sentry®, which enables security personnel to examine the contents of your luggage without forcing your lock or damaging your bag. Your bags can then be re-locked and sent quickly on their way. Yale Travel TSA Locks® all incorporate Travel Sentry® technology for maximum peace of mind on the move.

    For more information about:

    Travel Sentry®
    www.travelsentry.org

    TSA
    www.tsa.gov

    Yale Travel locks introduce you TSA-recognized locks

    TSA is the Transport Security Administration of the USA. TSA-recognized locks incorporate a security system from Travel Sentry® which enables security personnel to examine the contents of your luggage without forcing your lock or damaging your bag. Your bags can then be re-locked and sent quickly on their way. Yale TSA Locks® all incorporate Travel Sentry® technology for peace of mind on the move.

    Following stricter travel regulations in the US imposed in 2001 it was stated that security officials should be able to open any checked in luggage traveling to, from or within the US. In 2003 Travel Sentry® launched a system of locks, TSA Locks®, which are recognized and accepted by the TSA allowing people to lock their checked in luggage. Today tens of millions of travelers use their Travel Sentry® Approved locks when travelling to, from and within the USA. Travel Sentry® locks are officially recognized both by the Transportation Security Administration (TSA) in the US and by Her Majesty's Revenue and Customs (HMRC) in the U.K.

    Here is the Travel Sentry Success Story for your further understanding

    In January 2003 the U.S. government mandated that all checked baggage would have to remain unlocked to facilitate inspection; that is until the inception of the Travel Sentry system. The standard created by Travel Sentry, and now used by virtually all major lock and luggage companies, was created to solve the dilemma that passengers want to lock their baggage yet need to give access to government security screeners.

    Born out of cooperation between the travel goods industry and the U.S. Department of Homeland Security’s Transportation Security Administration (TSA), Travel Sentry was almost instantly the “must have” travel accessory. Accepted and recognized by the TSA, as well as her Majesty’s Revenue and Customs in the U.K., Travel Sentry locks are available as key or combination padlocks, belt straps, or as locking latches integrated into suitcase frames.

    The locks are different from previous luggage locks in three essential ways:

    1. Each lock carries the distinctive Travel Sentry red diamond alerting security agents that they can open these locks without breaking them;

    2. Each lock carries a special code, which identifies to the security agent how to open the lock;

    3. And each lock has a built-in override device, which is used to open and relock baggage without damage.

  • Occasionally, during luggage handling or the screening process, your lock maybe damaged or misplaced. What can you do in this situation?

    What can I do if my lock was broken when travelling?

    There are two likely reasons a lock is broken during air travel:

    1. Baggage handling systems (conveyor belts and other automated systems) and manual handling all take a toll on your baggage and your lock. The airlines are responsible for damage that exceeds the definition of "normal wear and tear". File a claim with your airline without delay.
    2. TSA Security Officers inspect more than 2 million pieces of baggage every day. It is faster and easier for them to open your Travel Sentry locks using their special Travel Sentry tools than it is for them to cut or break open a lock. However, it is rare but possible, that the TSA may have to cut open a Travel Sentry lock if it has been damaged or malfunctioning in some way. Should this occur, TSA is not liable for damage to your lock.
    What happened if my lock is missing after my flight?

    There are two likely reasons a lock is missing after air travel:

    1. Working with Travel Sentry and TSA, we identified that most instances of missing locks are a result of airline baggage handling. Locks can be torn off when caught in conveyors belts or from centrifugal force when baggage is ejected by baggage "pushers" which are part of many automated conveyor systems. Often the weakest links are the zipper pulls on baggage – not the locks themselves. Travel Sentry recommends buying baggage with "kissing sliders" which hold the lock much more securely and minimize the effect of airline baggage handling. When rough airline handling is suspected you should file a claim with your airline without delay.
    2. There are instances when a TSA Screening Officer has failed to replace a lock removed in order to open the bag for screening. Look for the Notice of Baggage Inspection form from the TSA inside your bag. If your lock is missing and there is a TSA Notice inside the bag, please contact us.
  • Model number: YTP 2/ 26 / 216 /1

    This resettable combination padlock is set to open at 0-0-0 (even though dials may be positioned at other numbers).

    • Step 1. Turn the dials to 0-0-0 and align them with the opening index.
    • Step 2. Using a thin object press and hold “Reset” while turning the dials to the new combination.
    • Step 3. Release Reset. The lock is ready for use your new combination.
    • Step 4. Press the Lock Button to open the lock

    Keep your combination in a safe and accessible place for future reference.

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